welcome to
Employee Self Service
Centralize employee records, org charts, and documents in one place. Automate onboarding, updates, and approvals with clean, auditable workflows.
Organization Structure
What it does: Models your hierarchy (company → business unit → department → team), positions vs. people, cost centers, and reporting lines; shows an auto-generated org chart.
Why it matters: Drives approvals, cost allocation, and access rights. Effective-dated changes keep history clean. Supports matrix managers if you need dotted lines.
Job Titles
What it does: Central library of titles with grades/bands, salary ranges, competencies, and localized names (AR/EN).
Why it matters: Prevents title chaos, links titles → positions → payroll rules, and standardizes hiring and promotion criteria.
Employee
What it does: One profile with personal, employment, contractual, salary, and document data; full change history and attachments.
Why it matters: Single source of truth feeding payroll, leave, attendance, and reporting. Self-service updates with approval keep data fresh without HR chasing.
Employee Identities
What it does: Stores and tracks passports, national IDs/Iqama/Residency, visas, work permits; reminders for expiries; secure document vault.
Why it matters: Zero missed renewals, fewer compliance fines. Fine-grained permissions and field masking protect sensitive IDs.
Employee Dependents
What it does: Records spouse/children/parents, documents (birth/marriage certificates), and visa/insurance eligibility with expiry alerts.
Why it matters: Clean eligibility for benefits and sponsorship; updates flow to insurance vendors and PRO workflows.
HR Letters
What it does: Auto-generates letters (Employment, Salary/Bank, NOC, Visa support) from templates with merge fields; AR/EN; e-stamp/sign; PDF log.
Why it matters: Minutes, not hours. Consistent wording, approval routing, and a tamper-evident history.
Complaint
What it does: Intake (optionally anonymous), categorization, SLA timers, assigned investigator, evidence uploads, outcomes, and audit trail.
Why it matters: Transparent, compliant handling of grievances and disciplinary actions—restricted visibility and defensible records.
General Requests
What it does: Catalog of HR services (data corrections, letters, confirmations, asset requests, etc.), dynamic forms, rule-based routing, and status tracking.
Why it matters: Kills email chaos. Clear ownership, deadlines, and analytics on volumes and SLA breaches.
Medical Records
What it does: Stores strictly-controlled medical items (pre-employment checks, sick notes, fitness-for-work, vaccinations), tied to leave/attendance.
Why it matters: Meets policy without oversharing—role-limited access, encryption, and audit trails. Sick notes auto-validate paid leave rules.